call 03331 881 033 email info@customlinkscare.com
About Us2025-07-24T12:39:57+00:00
ABOUT CUSTOM LINKS CARE

Care staff who genuinely care.

CARE THAT CARES

Happy teams, better care.

CQC-regulated healthcare staffing and care provider with over 15 years experience.

We supply trusted Registered Nurses and Healthcare Assistants nationwide, specialising in complex care, live-in support, and emergency cover. Built on compassion, professionalism, and real-world expertise, we deliver personalised care and dependable staffing with quality at our core.

MEET THE TEAM

A management team that’re there for you.

Lee Liwena

Managing Director

John Smith

Care Manager

Natalie Richards

Office Manager

FREQUENTLY ASKED QUESTIONS

Your Questions, Answered.

If we haven’t answered your question, feel free to use the button below.

What types of care do you provide?2025-07-25T07:59:07+00:00

We offer a range of services including live-in care, domiciliary (home visit) care, respite and companionship, complex care, and staffing for care homes and healthcare facilities.

Are your carers and nurses fully trained?2025-07-25T07:59:28+00:00

Yes all our staff are DBS-checked, trained to CQC standards, and regularly supervised to ensure safe, high-quality care.

How quickly can you provide care or cover?2025-07-25T07:59:52+00:00

We can often provide emergency cover the same day. For live-in or complex care, we aim to match and mobilise staff within 24–72 hours.

Do you offer care for specific medical conditions?2025-07-25T08:00:14+00:00

Yes. We support clients with a range of conditions including brain injuries, neurological disorders, learning disabilities, tracheostomies, and more. Our care is clinically led and tailored to individual needs.

Can I choose my own carer?2025-07-25T08:00:40+00:00

Absolutely. We carefully match staff to your preferences and needs. For live-in care, we share profiles in advance so you’re involved in the decision.

Is your service regulated?2025-07-25T08:00:51+00:00

Yes we are proudly regulated by the Care Quality Commission (CQC), ensuring we meet high standards of safety, care, and governance.

How do I get started?2025-07-25T08:00:59+00:00

Contact us for a free consultation. We’ll assess your needs, answer your questions, and guide you through the next steps to set up your care or staffing plan.

GET IN TOUCH

Have a question?
Send it our way.

Call Us

0333 188 1033

Email Us

info@customlinkscare.com

Join Us

The trusted link to healthcare professionals.

Operations Hours

Monday to Friday | 8:00 – 17:00
Saturday | 8:00 – 17:00
Sundays | 8:00 – 17:00

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